Sunday, 21 December 2008

'Thank you' card replaces bill for Trident's first customer

'Thank you for your support' was the first greeting, besides loads of smiles and flowers, offered by Trident to one of its first customers in place of the usual bill as the Hotel came back to life on Sunday after a hiatus of three weeks following the bloody Mumbai terror siege.

"I was surprised when I got the card saying thank you for your support instead of the bill," said Devendra Ksheer Sagar, the first customer at one of the restaurants of the Trident hotel, where 32 people were killed in the terror strike.

Sagar, the middle-aged patron of Trident, used to visit its restaurants after his morning walk at the Marine Drive along with his friends and guests to relish a warm cup of masala tea.

"I had come here for my morning walk and since I knew the hotel was re-opening today, I decided to try my usual cup of tea. The staff told me that they were open today," he said.

In place of any tense face, Sagar was greeted with warm smiles and yellow roses as he entered the lobby.

"As soon as I stepped into the hotel, many managers walked up to me and shook hands saying thank you. I was surprised on being told that I was their first customer. I was really touched by their gratitude," he said.

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